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Shipping policy
Thank you for shopping with Only Flam’. We are committed to delivering your wall art and décor pieces safely and efficiently. Please review our shipping policy below for full details.
Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.
During peak seasons or promotional periods, processing times may be slightly extended.
Estimated Delivery Time
Delivery times vary depending on your location:
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United States: 3–15 business days
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United Kingdom & Europe: 3–15 business days
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Canada & Australia: 3–18 business days
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Other International Locations: 5 –20 business days
Please note that these are estimated delivery timeframes and may vary due to customs clearance, local postal services, or unforeseen delays.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery location.
We may offer:
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Free shipping promotions on select items
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Free shipping on orders above a specified amount
Any applicable shipping charges will be clearly displayed before payment.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can track your shipment at any time using the link provided in your shipping confirmation email.
If you do not receive tracking information within 5 business days, please contact us at:
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product or shipping price.
We recommend checking with your local customs office for more information.
Shipping Delays
While we strive to ensure timely delivery, delays may occur due to:
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High order volumes
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Carrier delays
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Customs processing
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Weather disruptions
Only Flam’ is not responsible for delays caused by shipping carriers or customs authorities. However, we will always assist in tracking and resolving delivery issues.
Incorrect Address Information
Please ensure that your shipping address is correct at checkout.
If an incorrect or incomplete address is provided and the order is returned or lost, Only Flam’ is not responsible for replacement costs.
If you notice an error in your address, contact us immediately at:
Damaged or Lost Packages
If your item arrives damaged or you believe your package is lost:
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Contact us within 48 hours of delivery
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Include clear photos of the item and packaging
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Provide your order number
We will review the case and offer an appropriate resolution.
Split Shipments
To ensure faster delivery, some orders may arrive in separate packages. If you ordered multiple items and receive only part of your order, please allow additional time for the remaining items to arrive.
Contact Us
If you have any questions about shipping, please contact our support team:
We aim to respond within 24 hours.
